Error Code 1 Unable to Retrieve User Data Network Is Unstable Please Wait a While and Try Again

Ofttimes Asked Questions

Become audio no epitome(Netflix)

AnyCast is uniform with gratis market videos like YouTube, Facebook, etc.
Protected videos are not supported similar Netflix, Amazon Prime Video..., due to the DRM protocol protection and they didn't license the states the SDK. AnyCast tin can't cast these contents straight at this moment. iOS devices with iOS 9~10 could download the media first to the phone before using AirPlay to mirror to TV. If your Android mobile telephone supports HDCP with Miracast, you can use Miracast protocol to brandish content on Tv set. You could refer to the demo video.

Notice: Not all Android mobile telephone supports HDCP with Miracast.

SSID expect

The issue may come from an unstable ability supply. Please use an external 5V/1A power adapter instead of a Television receiver/projector USB port to provide a more than stable power supply. Another style delight cheque the connection between dongle and WiFi module is stable.

How to install AnyCast?

Nearly AnyCast production installation video guide, please refer to this demo video.

Some question, please restart

The dongle yous have is not our AnyCast dongle with SSID merely six-digit number, it's a counterfeit ane.

Our Anycast SSID is an eight-digit number like Anycast-1A2B3C4D.

And the IP address is different from our AnyCast (192.168.203.1).
Yous tin can refer to https://whatsoever-cast.com/pages/unauthorized-apocryphal for reference. Please render the dongle back to the shop you bought and ask for a refund.

192.168...no result

Starting time, delight connect your device to AnyCast dongle'due south SSID on the Wi-Fi list.
Then Input the IP address(192.168...) on your browser, you would see the Spider web setting page.

Where is the password?

Please power on your dongle, AnyCast SSID/PSK will exist shown on your TV, and the PSK (8 digits) number is the password for WiFi connectedness. We also suggest power the dongle using an external 5V/1A power adapter. And then reboot your AnyCast dongle, look for a few minutes for AnyCast boots up. Switch on your telephone Wi-Fi, wait for wifi loading. Please connect to AnyCast SSID after your device wifi loading finishing. Nosotros suggest practise not touch/select AnyCast SSID then fast, delight look until phone WiFi loading finish.

The audio goes out from the telephone

You may use the 'mirror on' part then that you didn't go sound. We suggest connecting your Android device by Miracast. Please kindly ready your AnyCast dongle into Miracast mode (Android/windows icon). Afterward way change, please employ the Miracast/Chromcast of EZMira app to do the connection. Then you would get video and audio both get out from monitor.

Set up a WiFi router

Showtime, delight connect your device to AnyCast dongle'south SSID on Wi-Fi list, and Input the IP address(192.168...) on your browser, you would see the spider web setting folio. Then click the 'Net' option to scan and connect to a local WiFi network.

No WiFi signal

Please check your AnyCast dongle'due south manner is in Airplay fashion(Apple tree icon). In Miracast way(Android / Windows icon), it's no WiFi admission, y'all could change mode past press the button on AnyCast dongle. Furthermore, we advise using the external 5V/1A power adapter instead of a TV USB port to provide a more stable ability supply and WiFi connectedness.

Playing lag

Delight don't connect also many devices onto router when streaming or mirroring.
We also suggest using an external 5V/1A USB adapter instead of a TV USB port to provide stable ability and WiFi connection. As well, could you close other app executes in the background to release the scratch pad memory and connect to AnyCast dongle again? Another way, we suggest connecting your Android device by Miracast. Please kindly set up your AnyCast dongle into Miracast manner (Android/windows icon). Later on fashion change, please use the Miracast/Chromcast of EZMira app to practise the connexion. Or refer to another option 'Android connect' to turn on Miracast manually.

Cast whole screen

Due to the behavior of the system, it's unable to rotate while casting the home page of your telephone or some apps. Please turn on the Portrait/Screen rotation part starting time, turn on the app and rotate your telephone. Then yous would get the whole screencast.
Notice: Some apps are unable to do the whole screencast, such as Temple Run, Camera of Android phone...etc.

iPhone/iPad connect

Near iOS device connectedness, please refer to our website and select the model of your device.

Android connect

Nigh Android device connectedness, delight refer to our website and select the model of your device.

Windows connect

About Windows device connection (non all Windows device support Miracast connect) click hither.

Macbook connect

About Mac device connection, please click here.

Client Service

We'd love to hear from you!

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Source: https://any-cast.com/pages/frequently-asked-questions